Overview

IntentionAbility® respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we may collect when you visit our website, contact us, complete an assessment or form, purchase a product or service, schedule a call, participate in a program, or otherwise interact with IntentionAbility®.

It also explains how we may use and disclose that information, how long we may retain it, and the choices and privacy rights that may be available to you.

This Privacy Policy applies to the IntentionAbility® website, related landing pages, forms, assessments, digital programs, communications, and online services that link to this Policy.

About IntentionAbility®

IntentionAbility® provides Mental Fitness coaching, digital programs, educational resources, assessments, speaking, workshops, consulting, and related services.

We may collect personal information in order to respond to inquiries, provide requested services, deliver programs and resources, process purchases, schedule appointments, communicate with clients and prospective clients, improve our website and services, and operate our business.

Information We May Collect

The information we collect depends on how you interact with IntentionAbility®.

Contact and Identifying Information

We may collect information such as:

• Name

• Email address

• Telephone number

• Mailing or billing information when necessary

• Company or organization name

• Professional title or role

• Other contact information you voluntarily provide

Information You Submit Through Forms or Assessments

When you complete a contact form, coaching inquiry, Mental Fitness assessment, questionnaire, speaking inquiry, workshop inquiry, program registration, or similar form, we may collect the information you choose to provide.

This may include information relating to:

• Personal goals

• Thought patterns

• Overthinking

• Stress

• Confidence and self-trust

• Strengths

• Habits

• Decision-making

• Relationships and boundaries

• Personal or professional challenges

• Areas in which you are seeking coaching, education, or support

• Other information you voluntarily provide

Assessment responses, scores, categories, or related results may also be associated with your contact information when necessary to provide the assessment or requested service.

Please do not submit medical records, Social Security numbers, government identification numbers, financial account credentials, or other highly sensitive information through general website forms unless specifically requested through an appropriate process.

Communications

We may retain information you provide when you communicate with us by:

• Email

• Contact form

• Text message

• Scheduling form

• Coaching or program communication

• Other communication channels you choose to use

Purchase and Transaction Information

If you purchase a program, coaching service, event, resource, or other offering, we may receive information relating to the transaction, including:

• Product or service purchased

• Purchase date

• Transaction amount

• Payment status

• Billing-related information

Payment-card information is generally processed by third-party payment processors such as Stripe.

IntentionAbility® does not intentionally store complete payment-card numbers on its own website systems.

Automatically Collected Website Information

When you use our website, we or service providers may automatically collect certain technical or usage information, including:

• IP address

• Browser type

• Device type

• Operating system

• Approximate location derived from IP address

• Pages viewed

• Links clicked

• Referring website or source

• Date and time of visits

• Cookie or device identifiers

• Website interactions

• Similar technical or usage information

Sources of Personal Information

We may collect personal information:

• Directly from you

• Automatically when you use our website

• Through cookies or similar technologies

• From service providers that help us operate our business

• Through payment, scheduling, email, website, analytics, or communication platforms

• From another person or organization when you have authorized, requested, or would reasonably expect the introduction or referral

How We Use Personal Information

We may use personal information to:

• Respond to inquiries

• Provide coaching and related services

• Provide Mental Fitness assessments and results

• Deliver digital programs, educational materials, or resources

• Schedule coaching sessions, Clarity Calls, meetings, workshops, or speaking engagements

• Process and administer purchases

• Provide customer support

• Communicate about services you requested

• Maintain client, transaction, and business records

• Personalize resources or services when appropriate

• Send newsletters, educational content, program information, or promotional communications where permitted

• Improve our website, programs, resources, and services

• Understand how visitors interact with our website

• Perform analytics

• Measure advertising or marketing effectiveness where applicable

• Maintain website and information security

• Prevent fraud, misuse, or unlawful activity

• Comply with legal, tax, accounting, regulatory, or contractual obligations

• Establish, exercise, or defend legal rights

We do not use personal information for purposes that are materially different from those described in this Policy without providing any notice or obtaining any consent required by applicable law.

Mental Fitness Assessments and Similar Information

IntentionAbility® may offer Mental Fitness assessments, questionnaires, reflection tools, or other resources designed for coaching, educational, or personal-development purposes.

Information submitted through these tools may be used to:

• Generate or provide requested results

• Help identify patterns, strengths, tendencies, or areas of focus

• Personalize resources or recommendations

• Respond to requests for coaching or related services

• Improve our programs or educational offerings using aggregated or de-identified information when appropriate

These tools are provided for coaching, educational, and personal-development purposes and are not intended to provide medical or psychological diagnosis.

We do not intentionally use identifiable assessment responses or assessment results for targeted advertising.

Service Providers and Third Parties

We may use third-party service providers to help operate our website and business.

These providers may include:

• Systeme.io or other website, funnel, email, automation, or customer-management platforms

• Stripe or other payment processors

• Zoom or other video-conferencing platforms

• Scheduling platforms

• Email and communication providers

• Website hosting and security providers

• Analytics providers

• Advertising or social-media platforms

• Technology and technical-support providers

• Professional advisers such as accountants, attorneys, or consultants when reasonably necessary

These service providers may receive information reasonably necessary to provide their services, operate our business, comply with law, or protect security and legal rights.

Some third-party providers may also process information under their own privacy policies and terms.

When We May Disclose Personal Information

We may disclose personal information in the following circumstances:

Service Providers

We may provide information to companies that perform services on our behalf, including payment processing, website hosting, scheduling, communications, program delivery, analytics, marketing, and security.

At Your Direction or With Your Consent

We may disclose information when you specifically request, authorize, or consent to the disclosure.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to a lawful subpoena, court order, or legal process

• Protect our rights, property, or interests

• Investigate fraud or misuse

• Protect the safety or legal rights of IntentionAbility®, our clients, website visitors, or others

Business Transactions

Information may be transferred in connection with a merger, sale, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.

Sale, Sharing, and Targeted Advertising

IntentionAbility® does not sell personal information for monetary payment.

We may use third-party analytics, advertising, or social-media technologies to understand website activity, measure marketing effectiveness, or reach audiences who may be interested in our services.

Depending on applicable law and how those technologies operate, the disclosure of certain online identifiers or website-activity information to advertising providers may be legally considered a "sale," "sharing," or processing for targeted or cross-context behavioral advertising even when no money is exchanged.

Where applicable law provides an opt-out right, we will provide or honor an appropriate method for exercising that right.

We do not intentionally provide identifiable Mental Fitness assessment responses, assessment scores, coaching communications, or similar private client information to advertising networks for targeted advertising.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

• Operate the website

• Remember preferences

• Improve website performance

• Understand how visitors use the website

• Perform analytics

• Measure marketing effectiveness

• Support advertising activities where enabled and permitted

Some cookies are necessary for website functionality.

Other cookies or technologies may be used for analytics, advertising, or other optional purposes.

Where applicable law requires consent or an opt-out mechanism for nonessential tracking technologies, we will provide appropriate controls when supported by the website and services we use.

You may also be able to manage cookies through your browser settings.

Disabling certain cookies may affect website functionality.

Do Not Track and Global Privacy Control

Some web browsers offer a "Do Not Track" setting.

Because there is not a universally adopted technical standard for traditional Do Not Track signals, our website may not respond to all traditional Do Not Track signals.

Certain jurisdictions recognize browser-based universal opt-out preference signals, such as Global Privacy Control, for specific privacy rights.

Where applicable law requires us to recognize such a signal, and where our website technology supports that functionality, we will process the signal as required by applicable law.

Third-party analytics, advertising, or social-media services may collect information about website activity over time and across different websites or online services when those technologies are enabled.

Email Marketing and Communications

If you sign up for emails, request a resource, register for a program, purchase a product, or otherwise provide your email address, we may send communications related to your request or relationship with IntentionAbility®.

Where permitted, we may also send educational content, program announcements, offers, newsletters, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications regarding purchases, appointments, programs, account activity, or other services you requested.

Consent to receive marketing communications is not a condition of purchasing a coaching service, program, or product unless otherwise permitted by applicable law.

Text Messages

If IntentionAbility® offers text-message communications, we may send text messages when you provide your telephone number and any consent required by applicable law.

Marketing text-message consent, when required, will be obtained separately from the purchase of services or participation in an assessment.

You may opt out of marketing text messages according to the instructions provided in the message.

Message and data rates may apply.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on:

• The nature of the information

• The services provided

• Our ongoing relationship with you

• Legal or regulatory requirements

• Tax or accounting requirements

• Contractual obligations

• The need to resolve disputes

• The need to protect or exercise legal rights

• Legitimate business requirements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

If you unsubscribe from marketing communications, we may retain limited information necessary to honor and document your opt-out preference.

How We Protect Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, loss, or misuse.

Access to personal information is intended to be limited to people and service providers who reasonably need access for legitimate business purposes.

However, no method of internet transmission, electronic storage, or information-security system can be guaranteed to be completely secure.

You are responsible for using reasonable care when transmitting personal information online.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• Confirm whether we process personal information about you

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request a portable copy of certain information

• Withdraw consent when processing is based on consent

• Object to or restrict certain processing where applicable

• Opt out of certain targeted advertising

• Opt out of certain sale or sharing of personal information

• Appeal certain decisions regarding a privacy request where applicable

• Use an authorized agent to submit certain requests where permitted by law

These rights are subject to applicable legal exceptions and limitations.

We may need to verify your identity before fulfilling a request.

To submit a privacy request, email:

coach@intentionability.com

Please include "Privacy Request" in the subject line and describe the nature of your request.

We will respond within the time required by applicable law.

If applicable law gives you a right to appeal a decision regarding a privacy request, you may submit your appeal to the same email address using "Privacy Appeal" in the subject line.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

California Online Privacy Disclosures

California law requires certain commercial websites to make disclosures concerning online privacy practices.

The categories of information we collect, how we use that information, and the categories of third parties with whom information may be disclosed are described throughout this Privacy Policy.

Third-party analytics, advertising, or social-media providers may collect information regarding users' online activity over time and across different websites or online services when those technologies are enabled.

Our treatment of traditional Do Not Track signals and legally recognized browser-based privacy preference signals is described in the Do Not Track and Global Privacy Control section of this Policy.

California residents may contact us using the privacy-request procedure described above regarding any rights available under applicable law.

International Visitors

IntentionAbility® is based in the United States.

If you access our website or services from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.

Those countries may have privacy laws that differ from the laws in your country of residence.

Where applicable law requires us to identify a legal basis for processing personal information, we may rely on:

• Your consent

• Performance of a contract or steps taken at your request

• Legitimate business interests

• Compliance with legal obligations

• Another lawful basis permitted by applicable law

Where applicable law requires safeguards for international data transfers, we will use legally permitted safeguards or transfer mechanisms where reasonably applicable.

Children's Privacy

This website and IntentionAbility® services are intended for adults age 18 and older.

We do not knowingly collect personal information through this website from individuals under age 18.

If we become aware that personal information has been collected from a minor in circumstances where collection was not permitted, we will take reasonable steps to delete the information.

Third-Party Websites and Links

Our website may contain links to websites, social-media platforms, payment services, scheduling tools, or other services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technologies, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this Policy.

Where applicable law requires additional notice or consent for a material change, we will provide such notice or obtain such consent as required.

Contact Us About Privacy

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact:

IntentionAbility®

Email: coach@intentionability.com

For privacy-rights requests, please use:

Subject: Privacy Request

We may request information reasonably necessary to verify your identity before processing certain requests.